Shipping and Returns

Shipping Policy

Processing Time

Most orders are processed and shipped the same business day when placed by 3:00 PM Monday–Friday or by 12:00 PM Saturday. Large bulk orders may require an additional 1–2 business days for processing, as these orders are made on demand.

Shipping Methods and Costs

We offer free standard shipping via USPS or UPS Ground, whichever is more cost-effective. Estimated delivery time varies by destination and is typically 2–5 business days within the continental United States.

Expedited and Signature Delivery

Expedited shipping and signature-required delivery are available upon request. Customers must contact customer support for arrangements prior to placing an order. Additional shipping charges for these services are the responsibility of the customer and are non-refundable.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Destinations

We ship to all 50 U.S. states, Puerto Rico, and the U.S. Virgin Islands. International shipping is not available.

Lost, Stolen, or Damaged Packages

We are not responsible for packages that are lost or stolen after being marked as delivered by the carrier. Customers are responsible for ensuring that shipping addresses are accurate and secure.

If your package arrives damaged, please contact customer support immediately so we can assist in resolving the issue.

Undeliverable Packages

If a package is returned as undeliverable due to an incorrect or incomplete address provided by the customer, the customer is responsible for any additional shipping costs required to reship the order.

Returns Policy

Return Eligibility

Items may be returned within 90 days of delivery. Returned items must be in the same condition as received.

How to Initiate a Return

To initiate a return, customers must contact customer support within the eligible return window. Please include your order details and reason for the return.

Once your return request is approved, we will provide instructions and, if applicable, a prepaid return shipping label.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, refunds will be issued to the original payment method.

Expedited shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you wish to exchange an item for a different size or variation, please contact customer support.

Damaged or Defective Items

If you receive a damaged or defective item, please contact customer support immediately. We will arrange a replacement or refund as appropriate.